Privacy Policy
Effective date:
This Privacy Policy explains how TrueGate Cake Decor Academy (“we”, “us”, “our”) collects, uses, shares, and protects information when you visit our website, interact with our pages, or use our services. If you have any questions, see the contact section below.
Data We Collect
We collect only what is reasonably necessary to provide and improve the service.
- Identifiers: name, email address, and basic account/contact details you submit.
- Service activity: interactions with lessons, progress indicators, and support requests (where applicable).
- Device & usage data: approximate location derived from IP address, browser type, pages viewed, and basic diagnostics.
- Preference data: theme choice and cookie consent status stored locally in your browser.
We do not intentionally collect sensitive personal data (such as health information, biometric identifiers, or precise location). Please avoid submitting sensitive data in free-form fields.
How We Use Data
We use information to operate the site, deliver content, and maintain a reliable experience.
- Provide and maintain services, including course access and user support.
- Personalize learning experience and recommendations based on site usage signals.
- Send service communications such as confirmations, updates, and course-related messages.
- Improve performance, security, and usability through aggregated analysis.
- Prevent fraud, abuse, and unauthorized access attempts.
Data Retention
We keep personal data only as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and why it was collected.
You can request deletion or correction. Some information may be retained where legally required or for legitimate business purposes (such as security logs).
Quick actions
Your Rights
Depending on where you live, you may have rights regarding your personal data, including the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion (subject to legal exceptions).
- Object to or restrict certain processing.
- Request portability of your data, where applicable.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details in the Contact section. We may need to verify your identity to protect your information.
Contact
For privacy inquiries, email [email protected] or call +1 (415) 555-0132.
If you contact us, we will use your information to respond and may keep a record of the correspondence to help resolve your request.